FAQ’s About the Stampin’ Up! My Digital Studio Trial Offer

My Digital Studio Projects

I think the Stampin' Up! My Digital Studio Express 30-Day Trial Offer is an amazing one and I hope many of you will take advantage of it! You probably have some questions and Stampin' Up! has supplied some answers!

Here are some FAQ's and then I'll give you a link to more information:

Q: What's the difference between My Digital Studio and My Digital Studio Express?
A: My Digital Studio Express is My Digital Studio software that you can download directly to your computer without having to wait for discs to be shipped to you. The program functionality is exactly the same as the disc version of the software with less digital content. (To see what content is included in My Digital Studio Express, click here.)  You can watch a quick video explaining the difference between My Digital Studio and My Digital Studio Express here.

Q: Do I have to have access to the Internet to use the trial?
A: Yes.  You need access to the Internet both to place your order online and to download the program.

Q: Can I get the My Digital Studio Express Trial on a disc?
A: No. The My Digital Studio Express Trial is only available as a download over the Internet. However, the file is not large, so even if you have a dial-up internet connection, you will still be able to download the program.

Q: What are the system requirements to use My Digital Studio?
A: You can see the system requirements for My Digital Studio here.

Q: How do I order the My Digital Studio Express Trial?

 A: You can order My Digital Studio Express through my online store HERE. You can order the free trial by itself, or you can add it to an order with stamping supplies or digital downloads. If the My Digital Studio Express Trial is the only item you order, you will not be asked for any credit card or payment information. If you are a new customer, you will need to create an account.

Q: How do my customers install the My Digital Studio Express Trial software after they have ordered it?

A: Customers can access their My Digital Studio Express Trial download through the Downloads section of their account. Make sure they select Mac or Windows, and the download and install wizards will walk them through the rest of the process.

Q: Is the trial version of the software different from the paid version of My Digital Studio Express?
A: No. When you order the My Digital Studio Express Trial, you will receive the full version of My Digital Studio Express. The software will function exactly the same as if you had purchased the software–you can design, purchase downloads, and print. The only difference is that you can only use the trial version for 30 days.

Q: Can I place a print order with the trial version?
A: Yes. You have full access to everything you can do in My Digital Studio for a full 30 days. This includes full designing functionality, printing, and the ability to purchase downloads.

Q: Do my 30 days start as soon as I download My Digital Studio?
A: Your 30 day trial period starts as soon as you launch the program. It does not matter when you download the program, your 30 days will start as soon as you actually launch (open) the program.

Q: Will the trial still last 30 days even if I order it in the middle or end of the month?
A: You can order the My Digital Studio Trial at any time. The trial period is not tied to the calendar. The trial period will begin as soon as you launch the program, and you will be able to use it for the next 30 days.

Q: What happens after the 30 day trial period is over?
A: When you launch the software after the 30 day trial period is over, you will be prompted to enter a product key. You will not be able to use the software again until you have entered a product key. You can get a product key by purchasing My Digital Studio or My Digital Studio Express. The product key prompt will include a link to the software page of MyDigitalStudio.net, which will tell you where to order the software.

Q: How do I purchase My Digital Studio after the trial period is over? 
A: Simply add My Digital Studio (item 118108) or My Digital Studio Express (item 124483) to your next order. If you order My Digital Studio Express, you will not need to reinstall the software. A product key will be e-mailed to you; after you complete your purchase, just enter that product key when the program prompts you to. If you purchase the disc version of My Digital Studio, you will need to use the installation discs in order to access the included digital content. The installation wizard will walk you through the process, including entering the product key (which you'll receive with your shipped discs). You will not lose any downloads or projects from your 30-day trial period.  

Q: What happens to digital downloads I purchase during the 30 day trial period?
A: You will have continued access to any downloads you purchase during the trial period. If you choose to purchase the software, you will simply need to enter a product key, and you will be able to use all your downloads like normal. If you do not purchase the software, you will still have access to your downloads through your download manager, and you will be able to load them to the digital design software of your choice.

Q: Can I use My Digital Studio digital downloads in other design programs?
A: Yes. The My Digital Studio digital downloads will work with any digital design program.

Q: Will my saved projects be lost when the free trial ends?
A: You will not be able to edit any of your projects through My Digital Studio after the trial period has ended unless you purchase the software. If you do chose to purchase the software, you will be able to access all your projects. If you don't choose to purchase the software, we recommend you save your projects as jpg files. You will then be able to use them like you use any of your jpg (picture) files.

Q: What if I don't want to purchase the software at the end of the trial period?

A: You can uninstall the software at any time.

Q: Will My Digital Studio work on my iPad?

A: No. We do not have a My Digital Studio app at this time.

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Stampin' Up! has a fantastic website available to both demonstrators and customers at www.mydigitalstudio.net. There you will find tons of questions, answers, videos, samples, blogs….everything about My Digital Studio!

Click HERE to find all kinds of training available to you!

Click HERE for more questions and answers about My Digital Studio.

OK, that's a lot of information! Let me know if there is anything you need more explanation or information about. It really is fun and after you figure out the basics of the program, you will quickly catch on to more ways to use the program.  The most important thing is to use it often in the beginning so you can build on what you learn.





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